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We
have received many reports from frustrated
people trying to do the right thing.
Many
report that the buyback centers are closed when
they are supposed to be open. Some claim that
after waiting in long lines, the attendants are
unfriendly, or make announcements that they are
"full" of material and customers will have to
return on another day.
It is understandable
that there is such frustration!
We want to give
you a few tips to help make you
recycling experience a little bit easier:
First: Check
the days and hours of operation. Buybacks are
not open 7 days per week, and they close for
random hours for lunches. Before going to the
buyback center, check our schedule here so you
don't make a wasted trip.
Click here for the current schedule.
Second: If
you do happen to go to a center that is supposed
to be open, but isn't, call 1-800-RECYCLE,
the state recycling hotline to complain or call
Monterey Recycles at 831.646.5662. By reporting
these instances we can help keep the buyback
center operators accountable.
Third: Know the rules. by understanding what
the rules are with CRV, your experience at a
buyback center will be much less frustrating. If
you feel you are not being treated fairly, speak
up. Below we have included some helpful
information about CRV and the redemption
process.
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